Rheem and Everhot Heat Pump water heaters

Code SIAR: 6754
Catégorie: Alimentations / fournitures électriques
Sources: Australian Competition and Consumer Commission
Date de Publication: 28 nov., 2010
Pays Concernés: Australia
Pays d'Origine du Produit: Australia
Description du Produit: Rheem brand 270 litre, 325 lite and 410 litre Heat Pump water heaters.

Everhot brand 270 litre, 325 litre and 410 litre Heat Pump water heaters.
Marque du Produit: Rheem, Everhot Heat Pump, Rheem Australia Pty Ltd
Code du Lot / Code Barre: Rheem brand heat pump model numbers 451325, 551325, 551410, 554325 and 561325.

Everhot brand heat pump model numbers 261270, 261325 and 261410.
Description du Défaut: A small proportion of installed units (less than 1%) may experience component failure on the printed circuit board. In that event, the compressor may exhibit extreme vibration which may in turn lead to a fracture of the compressor pipework and a failure of the total heat pump module if left unattended.

Under a rare sequence of events if a heavily vibrating heat pump is left unattended, a rupture of the compressor is possible although unlikely, and an injury might occur if someone was in close proximity to the compressor at the time of the rupture. There have been no known injuries and this recall is being undertaken as a precaution.
Recommandations / Avertissements: If consumers notice that their heat pump water heater is demonstrating short bursts of extreme vibration accompanied by a very loud hammering noise, they should turn the unit off at the switchboard and immediately ring 1800 063 018 to arrange a service call to repair the unit.

All consumers should confirm if their Rheem or Everhot Heat Pump water heater is one that is covered by this voluntary recall. If it is, they should register their unit for service at from 1 December 2010 or call toll free 1800 063 018 immediately to ensure Rheem is in possession of their details. Rheem will be arranging to undertake on-site service modifications to all affected units at no charge. Rheem will also be writing to all known owners of the affected units to arrange a service visit and on-site modifications.
Risques: Blessures et déchirures
Mesures: Recall from consumers by the manufacturer