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Delta UV EA-4H-10 ultra-violet generators installed in swimming pools and swim spas

AM1
SIAR Code: 31204
Notifying Country: United States of America
Source URL: https://www.cpsc.gov/Recalls/2021/Neptune-Benson-Recalls-Delta-Ultra-Violet-Generators-For-Pools-and-Spas-Due-to-Fire-Hazard
Publication Date: Dec 09, 2020
Product Origin Country: United States of America
Units: About 4,560
Manufacturer: Neptune Benson, of Warwick, Rhode Island (after August 2016); Delta UV Corporation, of Gardena, California (prior to August 2016).
Distributor: Neptune Benson sold the generators to pool and spa commercial customers from August 2016 through February 2020 for about $320. Prior to August 2016, the generators were manufactured and sold by Delta UV Corporation to pool and spa commercial customers.
Defect Description: This recall involves Delta UV EA-4H-10 ultra-violet generators installed in swimming pools and swim spas to sanitize the water. The majority were installed in Endless Pools. The brand and model number can be identified from the manufacturing plate located on one end of the generator’s steel tube. They are silver and black in color and measure 4 inches in diameter and 25 inches in length.
Accidents Reported: The firm has received 92 reports of incidents involving overheating, melting or burning of the generators and the area around the generators. No injuries have been reported.
Recommendations / Warnings: Consumers should immediately unplug and discontinue use of the generator and contact Neptune Benson for a free inspection and repair or replacement.
Additional Information: Neptune Benson toll-free at 888-847-8710 from 8 a.m. to 7 p.m. ET Monday through Friday online at https://www.evoqua.com/en/brands/Neptune-Benson and click on the “recall” link for more information.