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Lively Mobile Plus Emergency Alert Devices

Código SIAR: 29666
País Notificante: Estados Unidos de América
URL de la Fuente: https://www.cpsc.gov/Recalls/2019/GreatCall-Recalls-Lively-Mobile-Plus-Emergency-Alert-Device-Due-to-Risk-of-Call-Button-Failing-in-an-Emergency-Recall-Alert
Fecha de Publicación: 30 ago, 2019
País de Origen del Producto: China
Unidades: About 44,300
Fabricante: Borqs Hong Kong Limited and Shenzhen Saidaxin Technology Co. Ltd., of China
Distribuidor: Best Buy and Walmart stores nationwide and online at www.greatcall.com and www.amazon.com from April 2019 through May 2019 for between $25 and $50.
Descripción del Defecto: This recall involves Lively Mobile Plus model GCR4 emergency alert devices manufactured between January and April 2019. The recalled devices are silver and black and have “GreatCall” printed near the top of the front of the device. The model number GCR4 is printed on the back and the date code 19.01 or 19.03 is printed on the bar code label of the device. The device is worn on a magnetic lanyard around a consumer’s neck for fall detection or clips onto a consumer’s purse, belt, or pocket, and is used to communicate in an emergency or for other assistance.
Accidentes Reportados: None reported.
Recomendaciones / Advertencias: Consumers should immediately stop using Lively Mobile Plus and contact GreatCall to receive a full refund. GreatCall is contacting all known purchasers directly.
Información Adicional: GreatCall at 800-359-1791 from 5 a.m. to 8 p.m. PT daily, email at customerservice@greatcall.com or online at www.greatcall.com and click on Product Support for more information.